- How to place an order?
Simply add the items you want to the cart and check out.
- I keyed in the wrong delivery address, how?
Write to us at hello@koreahomeliving.com or WhatsApp us by clicking the floating icon at the bottom right IMMEDIATELY.
- Where can I see the order email?
An order email will be sent to your registered email address (or the email address you keyed in during checkout). Kindly check your inbox or spam folder.
- Which currency do you use?
Singapore Dollar (SGD) $.
- What are the payment modes available?
We accept credit cards from MasterCard, Visa, and American Express.
If you are using a device and browser compatible with Apple Pay and Google Pay, there will be additional buttons shown on products and the cart page where you are able to check out with these payment methods.
- Is there a refund after the order?
Strict no-refund policy for any case. Kindly check your order details and product suitability before placing the order.
- What are your shipping options?
| Free shipping | Flat rate if no free shipping | |
| Singapore | Order amount ≥$50 | $4.50 |
| Malaysia | Order amount ≥$100 | $12 |
| United States | Order amount ≥$350 | $50 |
| United Kingdom | Order amount ≥$350 | $50 |
| Australia | Order amount ≥$400 | $60 |
| New Zealand | Order amount ≥$400 | $65 |
| International | Write to us at hello@koreahomeliving.com or WhatsApp us by clicking the floating icon at the bottom right. | |
- How long will I receive my order?
We dispatch out fast within 1-2 work days, and our third-party courier will deliver within:
- Singapore: 2-3 work days
- Malaysia: 3-9 work days
- United States: 14-18 work days
- United Kingdom: 9-12 work days
- Australia: 9-16 work days
- New Zealand: 12-19 work days
Delivery may have slight delays during the peak festive period (i.e, Christmas/New Year)
- Is there tracking available?
Yes, tracking is available and is sent to your email when we dispatch. Do check your junk folder if it’s not in your inbox.
- Is there a warranty?
Yes, all products sold by Korea Home Living are covered with 3 months warranty.
